FAQ Troubleshooting - ALL4FREEDOM

FAQ / TROUBLESHOOTING

Clearing Your Browser's Cache

The reason you may not be seeing the updates on our site is because your computer is displaying a cached (older) version of the page. This is what computers do to speed processing time, bringing the page to your screen from your computer instead of getting it fresh from the source, the web.

For instruction on how to clear browser cache, click your browser below:

Chrome

Desktop (Mac and Windows)
iOS
Android

Firefox

Desktop (Mac and Windows)

Safari

Desktop (Mac)
iOS

Microsoft Edge

Desktop (Windows)

If you still have trouble seeing you changes, contact us.

Are your IAM4FREEDOM Hero account's settings not saving?

From our our experience and interaction with users your IAM4FREEDOM Hero account's settings don't save because you have overlooked or not pressed the 'Update' button. You can find this big orange button next to the 'Cancel' button at the bottom of each tab of the 'Edit Profile' Area of your IAM4FREEDOM Hero account.

Note: that if the tab has a lot of fields or information on it, you might need to scroll down a bit in order for the button to show. So after you have filled in the fields and/or uploaded the images, scroll down and the big ornage click 'Update' button below. All your changes and updates should now be saved/updated.

If you still have trouble seeing you changes, contact us or try clearing you browser cache.

Site not displaying correctly?

Supported Browsers

You can use (at least)the following browsers to edit and view on ALL4FREEDOM:

Chrome - for PC, Mac
Firefox - for PC, Mac
Safari - for Mac only
Microsoft Edge - for PC only

We support the two most recent versions of each browser mentioned above. Your version of Safari and Microsoft Edge depends on your device's operating system.

Check And Update Your Browser Version

We recommend using the latest browser version available to your operating system. Not sure if you're up to date? Check out Browse Happy for info about the latest versions of Chrome, Firefox, Safari, and Microsoft Edge.

If you aren't using one of the browsers we FULLY support, we highly recommend using the latest browser version available to your operating system.

Browser Extensions and Plugins

Browser plugins or extensions like adblockers or password manages are very popular additions to major browsers. Sadly, sometimes they can interfere with the way ALL4FREEDOM displays on your browser. If you're running into an issue with ALL4FREEDOM, we recommend using a Private or Incognito window to rule out a conflict with your browser plugins/extensions. If you're still running into trouble with a Private window, please let us know and we'll be happy to assist.

Accidentally deleted your IAM4FREEDOM Hero account?

If you deleted your IAM4FREEDOM Hero account (by mistake), there is no way back. This is the downside of us keeping our promise of deleting all your account info automatically after you have given, and confirmed, the order to so. We simply follow your orders ;-) Our platform facilitates the services we provide but you are in charge, own your content, account and decide what to do with it.
So, in short, you will simple have to start over and create a new IAM4FREEDOM Hero account.

Getting an error when using your email address?

One of the reasons your might be getting an error when using your email address, is that you may be using an invalid email address format, trying to use an existing email address. First, make sure you’re using the This email address is being protected from spambots. You need JavaScript enabled to view it. format.

An email address in use by another IAM4FREEDOM Hero is also considered invalid. Note: that you might have signed-up before or had previous failed attempts with the same email address.

If you’re still running into this issue, use a different email address for your new or updated account or contact us.

Your question not here/answered?

If we haven't answered your issue to your satisfaction and/or your question is simply not here or in any other FAQ, please do let us know. You might not be the only one and the answer might be worth sharing so that other IAM4FREEDOM Heroes can us it to their advantage and to improve their experience and our mission. Thanks in advance for your feedback and contribution.

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